Privacy Policy

Last Updated: January 2025

1. Information We Collect

1.1 Personal Information

When you register for our online Spanish language courses, we may collect the following personal information:

• Contact Information: Full name, email address, phone number, and mailing address
• Account Credentials: Username, password, and security questions
• Payment Information: Credit card details, billing address, and transaction history
• Profile Information: Language proficiency level, learning preferences, and educational background
• Communication Data: Messages, feedback, and correspondence with our instructors and support team

1.2 Automatically Collected Information

We automatically collect certain information when you access our website:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Device information and unique identifiers
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

1. Course Delivery: To provide access to our Spanish language courses, learning materials, and educational resources
2. Account Management: To create and manage your account, process registrations, and authenticate users
3. Payment Processing: To process transactions, issue invoices, and manage billing inquiries
4. Communication: To send course updates, promotional materials, newsletters, and respond to inquiries
5. Personalization: To customize your learning experience based on your proficiency level and preferences
6. Analytics: To analyze website usage, improve our services, and enhance user experience
7. Legal Compliance: To comply with applicable laws, regulations, and legal obligations

3. Information Sharing and Disclosure

We may share your information with third parties under the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our website, processing payments, delivering courses, and analyzing data. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze traffic, and personalize content.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your online activity to deliver relevant advertisements

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to processing of your information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us